Privacy Policy

Gemini_Generated_Image_rlmg21rlmg21rlmg

Privacy Policy for A'da Wellness Hub

Effective Date: July 1, 2026

At A'da Wellness Hub, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our online booking system, or receive cosmetic and beauty services at our clinic.

1. Information We Collect
To provide you with our high-end aesthetic and beauty services, we collect two types of information:

Personal Identification Information: This includes your name, email address, phone number, date of birth, and billing/payment details when you book an appointment online or contact us.

Beauty, Health, & Consultation Profiles: To safely customize your treatments (such as advanced facials, skin science therapies, or body sculpting), we collect information regarding your skin type, aesthetic goals, lifestyle factors, and relevant history discussed during your consultations or provided on initial intake forms.

Digital & Usage Data: When you browse our website, we automatically collect data like your IP address, browser type, and how you interact with our pages via cookies to improve your online experience.

2. Service Consent & Safety Forms
For certain cosmetic and advanced beauty services, clients are required to sign a specific Service Consent Form prior to treatment.

Purpose & Safety: These forms are vital to ensure your safety and to confirm that you fully understand the nature, expected outcomes, and potential risks or side effects of the procedure.

Client Transparency & Liability: Safe aesthetic outcomes rely heavily on the accuracy of the information you provide. A'da Wellness Hub and its staff are released from liability for any unforeseen adverse reactions or side effects if a client is not fully transparent, accurate, or complete when disclosing their health history, skin conditions, current medications, or lifestyle habits on these forms.

3. How We Use Your Information
We use the information we collect to deliver a seamless, personalized experience:

To manage, schedule, and confirm your appointments via our automated booking system.

To maintain accurate digital profiles, ensuring consistency, efficacy, and absolute safety across your beauty and cosmetic treatments.

To process payments securely.

To send you appointment reminders, updates, and occasional curated marketing or promotions (which you can opt out of at any time).

4. How We Protect Your Data
We treat your personal, beauty, and consent records with the utmost confidentiality. We implement strict digital and physical security measures to protect your data from unauthorized access, alteration, or disclosure. Your digital profiles and signed consent forms are securely stored in our password-protected Customer Relationship Management (CRM) system, accessible only by authorized staff members involved in your care.

5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who help us operate our business (such as our secure website hosting, online scheduling tools, and CRM database), all of whom are strictly required to keep your information confidential.

We may also disclose information if required to do so by law or to protect the safety, rights, and liability of our clinic, staff, or clients.

6. Your Rights and Choices
You have full control over your personal data. You have the right to:

Access the personal information, consent logs, and treatment histories we have on file for you.

Request corrections to any inaccurate or outdated information.

Request the deletion of your personal data (subject to legal, medical record-keeping, or liability protection requirements).

Opt out of receiving marketing emails or SMS reminders by clicking the "unsubscribe" link in our communications.

7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Effective Date."  

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:  

A'da Wellness Hub

Email: adawellnesshub2024@gmail.com

Phone: 0917 773 8116